Read this before you go under a car.

Definitions

1. “The Company” means Hoist Hub LLC, trading as Hoist Hub, operating a self-service vehicle bay facility at Waterford, MI.
2. “Released Parties” means the Company and each of its owners, members, managers, officers, employees, agents, independent contractors, volunteers, insurers, successors and assigns, together with the owner and lessor of the premises and any party from whom the Company leases, rents or licenses equipment. Every release, covenant, indemnity and limitation in this agreement runs to all of them.
3. “You” means the person signing this agreement. “Your Guests” means any person you bring onto the premises or who attends in connection with your booking, whether or not they enter a bay.
4. “The Premises” means the whole property — bays, tool areas, waiting area, restroom, parking, forecourt and approaches. “The Equipment” means the lifts, jacks, stands, adapters, hand and power tools, air, electrical and lighting systems, and anything else the Company makes available.
5. “Your Vehicle” means any vehicle you bring, work on, or cause to be brought onto the Premises, whether or not you own it.
6. “Claims” means all claims, demands, actions, causes of action, suits, liabilities, damages, losses, costs and expenses of every kind, known or unknown, foreseen or unforeseen, at law or in equity, including bodily injury, disability, disfigurement, death, emotional distress, property damage, economic loss and legal fees.

What you are agreeing to, and who it binds

1. This is a contract. It affects your legal rights, including your right to sue. Read it before you sign it, and do not sign it if you do not accept it.
2. It applies to every visit you make to the Premises during its term — not only the first — and to every purpose for which you are there, including simply collecting a vehicle or waiting for someone else.
3. You sign for yourself and, to the fullest extent Michigan law allows, on behalf of your spouse, heirs, next of kin, executors, administrators, personal representatives, assigns and anyone claiming through or on account of you — including anyone bringing a derivative claim such as loss of consortium or wrongful death.
4. Every one of Your Guests signs their own copy before entering a bay. You are responsible for making sure they do, and for their conduct on the Premises whether they have signed or not.
5. This agreement sits alongside the Company's terms of service and the shop rules posted in the building, and all three form one agreement. Where this document and the terms of service cover the same ground, this document governs personal injury and the risks of the Premises, and the terms of service govern booking, payment and cancellation.

What this facility is — and what it is not

1. The Company rents time, floor space and equipment. It does not sell you a repair, an inspection, a diagnosis, a certification, an opinion, or supervision.
2. The Company is not a licensed motor vehicle repair facility, does not hold itself out as one, and performs no work on Your Vehicle. No employee or agent will touch Your Vehicle except to set and clear the lift.
3. Staff walk the lift points and clear a vehicle before it is raised. That check is a check on the Company's own equipment and on nothing else. It is not an inspection of Your Vehicle, not an assurance that Your Vehicle is sound, and not advice you may rely on. Every judgement about Your Vehicle, your work and your safety remains yours.
4. Anything said at the counter, written on this site, or offered informally by staff or another customer is general information and not advice about your specific vehicle or repair. The Company accepts no responsibility for it, and you agree not to rely on it.
5. You are working on a vehicle you are competent to work on, using your own judgement, at your own risk. That is the entire arrangement, and it is what keeps the rate what it is.

Assumption of risk

You understand that working on a motor vehicle, in and around a raised vehicle, and with powered and hand tools is inherently and unavoidably dangerous, that it can cause catastrophic injury, permanent disability and death, and that some of those risks cannot be eliminated regardless of the care taken by anyone, including the Company. Those risks include, without limitation:

• a vehicle falling, shifting, rolling, tipping or being incorrectly supported
• failure, malfunction, misuse or misapplication of a lift, jack, stand, adapter or lifting point
• a lift point, sill, subframe or mounting that fails under load, including through corrosion you did not see
• a change in the vehicle's balance as weight is removed — engine, transmission, differential, fuel tank, wheels
• components under spring tension, hydraulic pressure, fuel pressure or vacuum
• hot surfaces, exhaust gases, carbon monoxide, battery acid, refrigerant, solvents, fuel and used fluids
• high-voltage systems in electric and hybrid vehicles, including arc flash and stored energy after shutdown
• fire, explosion, and the ignition of vapours or spilled fuel
• airborne particles, asbestos in older friction materials, welding-adjacent fumes and dust
• hand and power tools, compressed air, and tools that break, slip or kick back
• slips, trips, falls, cuts, punctures, crush injuries, amputation, burns, eye injuries, hearing damage and repetitive strain
• lifting, straining, and the aggravation of a condition you already had
• the acts, omissions, inattention, inexperience or impairment of other customers on the Premises
• delay in emergency assistance reaching you
• the Company's own ordinary negligence, and that of its employees and agents

You accept every one of these risks knowingly, freely and voluntarily, for yourself and for anyone claiming through you, and you accept them whether they arise from the condition of the Premises, the condition of the Equipment, the conduct of any person, or the ordinary negligence of any of the Released Parties. You have had the opportunity to inspect the Premises and the Equipment and to decline to proceed, and by proceeding you accept them as you find them.

What you are telling us about yourself

1. You are 18 or older, you are signing in your own name, and you are legally competent to enter this agreement.
2. You are physically and mentally able to do the work you intend to do. You have considered any medical condition, medication, injury, impairment or limitation you have, and you are not relying on the Company to assess your fitness.
3. You have the skill and knowledge for the work you intend to attempt, or you accept the risk of attempting it without them. The Company has not assessed your competence and will not.
4. You are sober and unimpaired, and you will remain so for the whole of your visit.
5. Nobody has hurried you through this document, pressured you to sign it, or told you that any part of it does not mean what it says.

What you are telling us about the vehicle

1. You own Your Vehicle, or you have the owner's permission to bring it here and to do the work you intend to do on it. If it is not yours, you accept every obligation in this agreement in respect of it as if it were.
2. Your Vehicle's gross weight is within the Equipment's rating, and you have answered the safety screening questions completely and honestly. The lifts are rated to 10,000 lbs and the Company will not raise a vehicle it believes to exceed that.
3. You know where Your Vehicle's manufacturer lift points are, or you will stop and ask before the vehicle is raised. You will not guess.
4. You have disclosed any modification, prior damage, corrosion, rust, aftermarket suspension, lowered ride height, missing or damaged lift point, high-voltage system, fuel leak, or other condition that affects how the vehicle can be lifted or worked on.
5. A misstatement here is a breach of this agreement, and you are responsible for the consequences of it — to yourself, to any other person, to Your Vehicle, and to the Equipment.
6. You are responsible for Your Vehicle being roadworthy when it leaves. If in the Company's sole judgement it is not safe to drive, the Company may require it to be towed at your expense.

Release of claims, including claims for ordinary negligence

To the fullest extent permitted by Michigan law, you release, waive, discharge and hold harmless the Released Parties from any and all Claims arising out of or in any way connected with your presence on the Premises, your use of the Equipment, your work, Your Vehicle, or the acts or omissions of any person — including Claims for personal injury, disability, disfigurement, death, property damage and economic loss, and including Claims brought by your spouse, heirs, next of kin or personal representative.

This release expressly includes Claims caused in whole or in part by the ordinary negligence of any of the Released Parties, including negligent maintenance, inspection, instruction, supervision, hiring or retention, and negligent design or layout of the Premises. You have read that sentence, you understand that it gives up a right you would otherwise have, and you agree to it anyway in exchange for being allowed to use the Premises and the Equipment.

This release applies whether a Claim is known or unknown at the time of signing, and whether it appears immediately or long afterwards.

Nothing in this agreement releases, limits or waives liability for gross negligence, wilful or wanton misconduct, intentional acts, or anything else that cannot lawfully be released under Michigan law. Nothing in it affects any right you have under Michigan's no-fault motor vehicle law or under any workers' compensation scheme.

Covenant not to sue

1. You agree not to bring, join, or knowingly assist any suit, claim or proceeding against any of the Released Parties for anything released above.
2. If you do so anyway, and the release is upheld, you agree to pay the Released Parties' reasonable legal fees and costs of defending it — to the extent Michigan law allows such an award.
3. This covenant is separate from and additional to the release. If a court declines to enforce the release, this covenant stands on its own, and the reverse is equally true.

Indemnification and defence

1. You agree to defend, indemnify and hold the Released Parties harmless from any Claim brought by any person — including you, Your Guests, a passenger, an owner or lienholder of Your Vehicle, a subsequent owner or driver of Your Vehicle, an insurer exercising subrogation rights, or any third party — arising from your presence, your work, Your Vehicle, your conduct, the conduct of Your Guests, or your breach of this agreement or the posted shop rules.
2. That obligation covers judgements, settlements, penalties, clean-up costs and reasonable legal fees, and it survives the end of your visit and the end of this agreement.
3. It does not extend to a Claim arising from a Released Party's own gross negligence or wilful misconduct.
4. You will tell the Company promptly about any incident, injury or damage on the Premises, and you will cooperate with any investigation or insurance claim arising from it.

Equipment provided as-is; no warranties

1. The Premises and the Equipment are provided “as is” and “as available”. The Company maintains and inspects its lifts on a schedule and takes equipment out of service when it has reason to, and that is the extent of what it undertakes.
2. The Company disclaims all warranties, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, and suitability for your vehicle or your job, to the fullest extent Michigan law permits.
3. You will visually inspect any tool or piece of equipment before using it and will not use anything that appears damaged, worn, modified or wrong for the job. Report it instead. You will not modify, defeat, bypass or override any guard, lock, limit or safety device.
4. Personal protective equipment is your responsibility. Closed-toe shoes are mandatory. Eye protection is available and you are expected to use it.
5. No Released Party is liable for a defect in equipment it did not manufacture, and nothing here transfers to the Company a manufacturer's or supplier's liability.

Your vehicle, parts, tools and personal property

1. Your Vehicle and everything you bring is on the Premises entirely at your risk. The Company is not a bailee of Your Vehicle, its contents, your tools, your parts or your personal property, does not accept custody of them, and does not insure them.
2. The Company is not responsible for theft, vandalism, fire, weather, water, or damage caused by another customer, whether or not the Premises were locked or attended.
3. The Company is not responsible for the quality, safety, legality or outcome of work you perform, for parts you fit, for a fastener you torqued, or for the condition of Your Vehicle when it leaves. You are.
4. Do not leave valuables in Your Vehicle. Property left behind is dealt with under the terms of service.

Damage you cause to the Premises or Equipment

1. Normal wear on tools and consumables is the Company's. Damage caused by misuse, by ignoring the safety rules or a staff instruction, by exceeding a stated rating, by modifying equipment, or by the conduct of Your Guests is yours.
2. You agree to pay the cost of repair or replacement, plus the bay time lost while that equipment is out of service. The Company will show you the amount before you settle it.
3. You are equally responsible for damage to the building, the floor, the doors and the surfacing — including damage from spilled fluids, dropped components and vehicle movement.

Insurance

1. You carry, and will keep in force for the whole of your visit, the motor vehicle insurance Michigan law requires for Your Vehicle. You will produce evidence of it on request.
2. The Company provides no insurance of any kind for you, Your Guests, Your Vehicle or your property. The Company's own insurance exists for the Company's benefit and confers nothing on you.
3. Your own insurance and your own health coverage are primary for anything that happens to you or to Your Vehicle here. You are responsible for your own medical costs.
4. To the fullest extent Michigan law allows, you and your insurers waive any right of subrogation against the Released Parties.

No alcohol, drugs or impairment

1. You may not enter a bay or operate any Equipment while under the influence of alcohol, cannabis, or any drug — prescribed, over-the-counter or otherwise — that impairs judgement, coordination, reaction time or wakefulness.
2. Alcohol and cannabis may not be brought onto or consumed on the Premises at any time, and Michigan's legalisation of cannabis makes no difference to that rule.
3. Staff may end a visit immediately and without refund where impairment is suspected. That judgement is the Company's alone and is not open to argument on the day.
4. You will not be permitted to drive away impaired. The Company will call you a ride and, if necessary, will contact the police.

Prohibited work

1. The following are not permitted anywhere on the Premises: welding, cutting, grinding that throws sparks, painting or spraying, fuel-tank removal or repair, A/C refrigerant service, airbag or pyrotechnic component work, and running an engine while a vehicle is raised.
2. Also prohibited: commercial repair work for payment, work on a vehicle that is not roadworthy enough to leave under its own power without prior arrangement, and any work you have been told to stop.
3. Working under a vehicle that is not resting on its mechanical locks is prohibited absolutely, and there is no circumstance in which it is acceptable.
4. The Company may add to this list at any time and will tell you when it does. Doing prohibited work is a breach of this agreement, ends your visit without refund, and puts every consequence of it on you.

Fluids, waste and environmental compliance

1. Used oil, coolant, brake fluid, fuel and solvents go in the marked drums and nowhere else. Nothing goes down a drain, into the parking area, or into a general waste bin.
2. You will contain and report any spill immediately. You are responsible for the cost of cleaning up and lawfully disposing of anything you spill, and for any fine, penalty or remediation cost arising from it.
3. Tyres, batteries, airbags and refrigerant are not accepted for disposal. Take them with you.
4. You will not bring hazardous, flammable or pressurised material onto the Premises beyond what your job genuinely requires, and never in an unlabelled container.

Age, minors and guests

1. You must be 18 or older to sign this agreement, to book a bay, and to operate a lift or any Equipment.
2. No person under 18 may enter a bay, go beneath a raised vehicle, operate a lift or power tool, or work at the tool wall — under any circumstances and with any permission. There is no version of this rule that a parent can sign away.
3. A person under 18 may be in the building accompanied at all times by a parent or legal guardian who has signed this agreement, and must remain outside the marked bay lines.
4. A parent or guardian bringing a minor onto the Premises accepts responsibility for supervising that minor at all times, and agrees to indemnify the Released Parties in respect of that minor to the fullest extent Michigan law allows.
5. Every one of Your Guests aged 18 or over signs their own copy of this agreement before entering a bay. A signature is good for twelve months.
6. Pets are not permitted in the bays.

Rules, instructions and removal from the Premises

1. You agree to follow the safety briefing, the posted shop rules, and any direct instruction from staff, immediately and without argument — particularly an instruction to come out from under a vehicle or to stop work.
2. You have read and understood the eight safety rules set out above this release, and you agree that they form part of this agreement.
3. The Company may end any visit and remove any person from the Premises for unsafe conduct, impairment, abuse of staff or other customers, prohibited work, or breach of this agreement. Time lost that way is not refunded and the Company may decline future bookings.
4. The Company may refuse to raise a vehicle, may lower a vehicle already raised, and may end a visit, where in its sole judgement it is not safe to continue. That judgement is final on the day.

Surveillance, photography and media

1. The Premises are covered by video surveillance for safety and security. Recordings may be retained and used in connection with an incident, an insurance claim, or a legal proceeding. This is a condition of entry and is not optional.
2. You may photograph or film your own vehicle and your own work. You may not film other customers, their vehicles, or staff without their permission.
3. Separately, and only if you tick the optional box when you sign, you grant the Company permission to photograph or film you and Your Vehicle for its own marketing, and a non-exclusive, royalty-free, perpetual licence to use those images. You waive any claim for compensation arising from that use.
4. You may withdraw that marketing permission at any time by emailing the Company, and it will stop using the images going forward.
5. How the Company handles the rest of your information is set out in the privacy policy.

Emergency medical treatment

1. If you are injured on the Premises, you authorise the Company to summon emergency medical services and to permit examination and treatment, at your expense.
2. You confirm you have disclosed any medical condition that would affect your safety in a workshop or the treatment you should receive, and you accept the risk of not having disclosed one.
3. The Company has no obligation to provide medical care beyond basic first aid and calling for help, and no Released Party is liable for the adequacy of first aid given, for a delay in help arriving, or for the acts of any emergency responder.
4. The emergency contact you give when booking may be contacted if you cannot be reached or cannot speak for yourself.

Term, renewal and revocation

1. This agreement takes effect when you sign it and runs for twelve months, covering every visit in that period. The Company will ask you to sign a fresh copy after that, or sooner if this document changes.
2. The version you signed governs the visits you made under it. A later version does not apply retroactively.
3. You may revoke this agreement at any time by telling the Company in writing — but revoking it ends your right to enter the Premises, and it does not undo the release, covenant or indemnity for anything that already happened.
4. The release, covenant not to sue, indemnity, warranty disclaimer, insurance provisions and dispute provisions all survive the end of this agreement.

How you sign, and the record we keep

1. You sign this agreement in person, at the counter, before your first visit begins. There is no electronic signature and nothing to sign on this website. Booking a bay does not sign it and does not waive anything.
2. Every person entering a bay signs their own copy in person, whether or not they made the booking, and whether or not they intend to touch anything.
3. Before you sign, a member of staff walks you through the safety orientation — the eight rules set out above this release, the location of the shut-off, the first-aid kit and the extinguisher, and how the lift and its locks work. You are signing after that conversation, not instead of it.
4. This page is published so you can read the whole agreement before you drive over, and print it if you want to. Reading it here is not signing it, and nothing you do on this website creates an agreement.
5. The Company keeps the signed original and will give you a copy on request. The version you signed is the version that governs your visits.

Disputes, governing law and venue

1. This agreement is governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules.
2. The state and federal courts serving Oakland County, Michigan have exclusive jurisdiction over any dispute arising from it, and you consent to personal jurisdiction there and waive any objection to venue or forum.
3. To the fullest extent Michigan law allows, you and the Company each waive the right to a trial by jury in any proceeding arising from this agreement.
4. You agree to bring any claim individually, and not as a plaintiff or class member in any class, collective or representative proceeding.
5. Before anyone files anything, email the Company. Nearly every dispute is cheaper and faster to settle in a phone call.

Time limit on claims

1. To the fullest extent Michigan law allows, any claim against a Released Party arising from your presence on the Premises must be filed within one year of the date the claim arose, and is otherwise permanently barred.
2. This provision shortens a period the law would otherwise give you. If a court finds one year unreasonable, the shortest enforceable period applies instead.

General provisions

1. Severability. If any provision is found unenforceable, it is severed or narrowed to the minimum extent necessary and the rest of the agreement stays in full force. The parties intend each provision to be enforced as broadly as Michigan law permits.
2. No waiver. The Company not enforcing a provision on one occasion does not waive it on any other.
3. Entire agreement. This document, the terms of service, and the posted shop rules are the entire agreement between you and the Company. Nothing said at the counter, in an email, or on social media changes them.
4. No oral modification. This agreement may only be changed in writing signed by the Company. No employee has authority to vary it verbally.
5. Assignment. You may not assign this agreement. The Company may assign it to a successor in its business.
6. Interpretation. Headings are for convenience and do not affect meaning. This agreement will not be construed against the Company merely because the Company drafted it.
7. Language. If you do not read English comfortably, tell the Company before signing and do not sign until you have had this document translated or explained to your satisfaction.

Acknowledgment

Signature

You sign a printed copy of this agreement at the counter, in your own hand, after the orientation and before your vehicle is raised. By signing you confirm that you are signing for yourself, that you have read this document in full, and that nobody has hurried you through it.

Signed by

Full legal name

Signature

In person, in ink

Date of signature

Written at signing

Emergency contact

Name and number

Marketing photography

Optional — tick to consent

Valid for

12 months

— End of draft release. Attorney review outstanding. —